Customer Assurance
Return & Exchange Policy
At CrystalCut, we do not offer returns or refunds. We stand behind every piece with our 80% Buyback and Lifetime Exchange promise.
No Return Policy
We do not accept returns or process refunds on any CrystalCut purchases. All sales are final.
We offer two long-term value programs instead — 80% Buyback and Lifetime Exchange.
80% Buyback
We will buy back any CrystalCut piece at 80% of the original purchase value — anytime.
- Piece must be in original condition
- Original IGI certificate must be presented
- Original purchase invoice required
To initiate a buyback, contact us at info@amantranjewels.in or WhatsApp +91 76002 50081.
Lifetime Exchange
Exchange your CrystalCut piece for any other piece from our collection — anytime, forever.
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1Contact us via email or WhatsApp with your order details.
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2Our team will assess your piece and confirm exchange eligibility.
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3Choose your new piece from our collection.
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4Pay only the difference in value (if any). No extra charges.
Piece must be in original condition with IGI certificate and purchase invoice.